Atera Status

All Systems Operational

RMM Services Operational

Main Dashboard Operational

Agents Health Operational

System Alerts Operational

PSA Services Operational

Helpdesk Operational

Reports Operational

Billing Operational

End User Customer Portal Operational

Admin Console GUI Operational

System Schedulers Operational

Remote Control Operational

Email Security Services Operational

API Service Operational

Community Site Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 12, 2024

No incidents reported today.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

Blank page after login

Resolved - This incident has been resolved.
Sep 5, 18:37 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 5, 17:56 EDT

Investigating - We are currently experiencing an issue with the connectivity to app.atera.com.
Our teams are actively working to resolve this issue and restore normal service as soon as possible.
Sep 5, 17:03 EDT

Sep 4, 2024

Resolved - This incident has been resolved.
Sep 4, 09:41 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 4, 09:33 EDT

Investigating - We are currently experiencing an outage affecting the Auth0 authentication services. This issue is impacting user logins and processes across all environments.
Sep 4, 08:40 EDT

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

Anydesk Integration performance issue

Resolved - This incident has been resolved.
Aug 29, 11:53 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 29, 05:26 EDT

Investigating - We are currently experiencing issues with the AnyDesk integration where the download link is broken. Our team is aware of the problem and is actively working on a resolution. We apologize for any inconvenience and appreciate your patience.
Aug 28, 15:28 EDT